Don’t get caught with the Upsell

Don’t get caught with the Upsell

When was the last time you bought something only to be told you needed to buy something else to make it work or make it better? That cheeky upsell at the end of a transaction always leaves a bad taste. Spending over £1000 on the latest LCD TV in your local electrical...
Does top price mean top quality?

Does top price mean top quality?

Regardless whether we pay top dollar or bargain basement prices we all want a quality product at the end of the day. We do not want something that is going to endanger us or disintegrate after a single use. When you pay bargain basement prices there is an acceptance...
Reliability is over promised and under delivered

Reliability is over promised and under delivered

“People always let me down”, the words spoken by a friend recently referring to their attempts at getting a tradesperson to come in and fix a problem in the house. I’m positive that many of us have struggled with the same task. Reliability is a huge issue that is a...
It’s all about consistency

It’s all about consistency

If you had a huge tree in your back garden that needed to be removed as it had become a danger to the house, your family and the surrounding properties you wouldn’t choose a tiny axe to do the deed. What about if you were only allowed to use that axe on that tree 5...
Who would you trust with your life?

Who would you trust with your life?

Who would you trust with your life? I’m sure there are a few people that immediately spring to mind. People that you have allowed to do that for many years, I’m sure, will feature highly on the list. Parents, spouses, partners, friends, relatives, children, the list...
What is a Fire Risk Assessment and do I need one?

What is a Fire Risk Assessment and do I need one?

What is a Fire Risk Assessment? Fires can have a devastating impact due to the risk it poses to peoples’ lives and the effect it can have on an organisation, from a loss of business income and property damage, to increased insurance premiums. If you own, manage, or...